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Best Way to Shop for a Mattress Online
Shopping online at Express Home Direct for a new mattress is fast, easy & convenient. We've simplified, the often times, confusing mattress shopping experience. Express Home Direct has created a simple-to-use process for anyone to use to help find their perfect mattress, even if they have no idea which mattress they're looking for. Simply follow the steps below on how to use our exclusive Mattress Finder + Express Delivery process, to find your perfect mattress.
After you click, "Find My Mattress" you will be redirected to your results. To make it easier for you, we provided additional filter options for you to choose from, to further limit your results and find the perfect mattress for you. Ask us for our recommendation on which mattress is perfect for your unique needs.
Since 1980, our world class Comfort Consultants have helped millions of customers find their perfect mattress, for the best night's sleep, at the lowest prices; guaranteed. Call us now (833) 246-8732 we're friendly and here to help you. You can also chat with us or send us an email help@expresshomedirect.com.
For more information on mattress definitions with simple to understand explanations please read our guide Shopping For a New Mattress.
120-Night Comfort Guarantee
Shop with confidence knowing that your mattress purchase is backed by our Express Home Direct 120 Night Comfort Guarantee. At Express Home Direct our goal is to deliver a mattress that's perfect for you. We want to make sure that you love your new mattress and are having the best night's sleep. We want you to be completely satisfied with the comfort & quality of your brand new-mattress. If you don't love your new mattress and you're not completely satisfied, our Comfort Consultants will help you find another mattress, that's more comfortable, to replace and exchange your mattress -- 100% absolutely free, at no cost to you (That's right $0). Our Comfort Consultants will help you choose another mattress that's firmer, softer and/or has additional premium features, that you're looking for. This service is completely free there are no hidden fees, no re-delivery fees, no service fees, no restocking fees, no fees at all -- none. We believe you should love your new mattress, and if you're not we'll make it right. Some restrictions may apply. See below eligibility information.
120 Night Comfort Guarantee eligibility:
We cannot stress this enough, but the mattress must be free & clear or any stains, rips or tears, not only will this void your mattresses manufacturer warranty but will also void the 120 Night Comfort Guarantee. We always recommend purchasing a Mattress Protector with your new mattress.
Free Same-Day Delivery
Not only is it our goal that you love your new mattress, but we want to make sure we deliver your mattress to you as fast as possible. You don't have to wait weeks for your mattress delivery. Express Home Direct offers many convenient delivery options. Same-Day mattress delivery isn't available everywhere, yet. But for the areas that we do deliver to you can enjoy your free same-day delivery of your new mattress. After you enter your delivery zip code on the site, mattresses that are available in your area for delivery will be displayed. Keep an eye out for the mattresses that are tagged with the orange "Free Same-Day Delivery" icon. For mattresses that are not currently in stock, it typically takes anywhere from 48-72 hours for our delivery team to deliver your mattress. We do all the heavy lifting for you and there are no walkup restrictions. We strive to offer the very best white glove express service.
Free Express Service Includes:
Questions, comments or special instructions about our Free Express White Glove Delivery Service? Speak with our friendly delivery team members, by calling us at 1 (844) 659-5029 or chat with one of our chat agents. We'll help answer all your questions and deliver your mattress around your special instructions.
*Same-Day Delivery is available when you select today on the delivery calendar, during check-out, on orders placed before 4 p.m. EST and on in-stock mattresses. If it's after 4 p.m. EST and you need your new mattress delivered this evening please call us right away (844) 659-5029 and we will do our best to accomodate your request. Orders placed for Next-Day or 2-Day Delivery is available on in-stock products. Orders that may require further confirmation by the credit card processor, may delay your order (wrong credit card #, wrong expiration date etc). After your order is placed, you will receive an e-mail confirming your delivery window. Our friendly delivery agents will call you 20 minutes prior to your delivery. All deliveries require an adult present to sign & accept delivery.
Refund Policy
Mattresses, Adjustable Bases & Box Springs Orders
Mattresses, adjustable bases & box springs ordered on www.expresshomedirect.com are covered by the 45-Day Money Back Guarantee & 120-Night Comfort Guarantee. Customers that purchased a mattress and decide within 45 days from delivery, that they no longer are satisfied with their mattress are eligible for a complete refund of the purchase price, if requested. Customers who purchase a matterss also have the option of replacing or exchanging thier mattress for another mattress. After the 45 day period, customers that purchased a mattress are only eligible for the 120-Night Comfort Guarantee, for an exchange only. Some restrictions may apply. In order to be eligible for the 100% refund of your mattress purchase:
Mattresses must be free & clear or any stains, rips or tears, not only will this void your mattresses manufacturer warranty but will also void the 45-Day Money Back Guarantee and the 120-Night Comfort Guarantee . We always recommend purchasing a Mattress Protector with your new mattress order to stay protected.
Bedding & Non-Mattress Product Orders (sheets, pillows, toppers, protectors etc.)
Bedding & non-mattress products ordered on www.expresshomedirect.com are covered by the 45-Day Money Back Guarantee. Customer's who purchase bedding & non-mattress products and decide within 45 days from receiving their order, that they no longer are satisfied with their bedding & non-mattress products purchase are eligible for a complete refund of the purchase price. Some restrictions may apply. In order to be eligible for the 100% refund of your bedding & non-mattress purchase:
Returns Policy
Mattresses, adjustable bases & box springs ordered on www.expresshomedirect.com are eligible for free returns and are also covered by the 45-Day Money Back Guarantee & 120-Night Comfort Guarantee. Customers that purchased a mattress and decide within 45 days from delivery, that they no longer are satisfied with their mattress and want to return their mattress are eligible for a complete refund of the purchase price, if requested. Customers who purchase a matterss also have the option of replacing or exchanging thier mattress for another mattress. After the 45 day period, customers that purchased a mattress are only eligible for the 120-Night Comfort Guarantee, for an exchange only. Some restrictions may apply. In order to be eligible return your mattress purchase:
Bedding & non-mattress products ordered on www.expresshomedirect.com are eligible for free returns and are also covered by the 45-Day Money Back Guarantee. Customer's who purchase bedding & non-mattress products and decide within 45 days from receiving their order, that they no longer are satisfied with their bedding & non-mattress products purchase are eligible for a complete refund of the purchase price. Some restrictions may apply. In order to be eligible for the 100% refund of your bedding & non-mattress purchase:
Exchange Policy
Mattresses, adjustable bases & box springs ordered on www.expresshomedirect.com are covered by the 120-Night Comfort Guarantee. Customers that purchased a mattress and decide within 120 days from delivery, that they not completely satisfied, our Comfort Consultants will help you find another mattress, that's more comfortable, and exchange your mattress -- 100% absolutely free, at no cost to you (That's right $0). Our Comfort Consultants will help you choose another mattress that's firmer, softer and/or has additional premium features, that you're looking for. This service is completely free there are no hidden fees, no re-delivery fees, no service fees, no restocking fees, no fees at all -- none. We believe you should love your new mattress, and if you're not we'll make it right. Read more about the 120-Night Comfort Guarantee. Some restrictions may apply. See below eligibility information.
Bedding & non-mattress products ordered on www.expresshomedirect.com are eligible for free returns and exchanges and are also covered by the 45-Day Money Back Guarantee. Customer's who purchase bedding & non-mattress products and decide within 45 days from receiving their order, that they no longer are satisfied with their bedding & non-mattress products purchase are eligible for a free exchange. Some restrictions may apply. In order to be eligible for the 100% free exchange of your bedding & non-mattress purchase:
For more information please read our Returns & Exchange Policy and Terms of Service. If you need further help, or have any questions please call us at (833) 246-8732, e-mail us at support@expresshomedirect.com or chat with us. We'll help answer any questions you may have. To save you time please have your order number ready.