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Risk-Free Sleep Trial

Buy with confidence knowing that your mattress purchase is backed by our Express Home Direct 120-Night In-Home Risk Free Sleep Trial.  This means you can test your mattress for up to 120 nights, in the comfort of your own home. At Express Home Direct our goal is to deliver a mattress that's perfect for you.  We want to make sure that you love your new mattress and are having the best night's sleep. If you don't love your new mattress, our comfort consultants will help you find another mattress and exchange it for you. All you have to pay any applicable state disposal fees of the mattress we're removing and re-delivery fee of $199.99.  Our comfort consultants will help you choose another mattress. Some restrictions may apply.

120-Night In-Home Risk Free Sleep Trial:

  • Eligible on Mattress products only.
  • Exchange request must occur within 120 days of your mattress delivery.
  • Please note If we removed your old mattress at the time of your initial delivery, it will be disposed of and cannot be returned to you.
  • Not eligible for bedding products (i.e. sheets, pillows, toppers, protectors etc.).
  • Limit 1 comfort exchange per order.
  • Not eligible on defective mattresses (defects are only covered under the Manufacturer's Warranty).
  • Replacement mattress model must be of equal or greater value.
  • If the new replacement mattress selected is less than the original price, we will refund you up to a maximum $100 as store credit only.
  • Mandatory state disposal fee may be applicable.
  • Past the 120 days there are no returns & refunds on mattresses, adjustable bases & box springs.
  • Absolutely no returns or refunds on mattresses that are dirty, soiled or stained.  No exceptions.

We cannot stress this enough, but the mattress must be free & clear or any stains, rips or tears, not only will this void your mattresses manufacturer warranty but will also void the 120-Night In-Home Risk Free Sleep Trial.  We always recommend purchasing a Mattress Protector with your new mattress.

For more information please read our Returns & Exchange Policy and Terms of Service.  If you need further help, or have any questions please call us at (844) 659-5029, e-mail us at or chat with us.  We'll help answer any questions you may have.  To save you time please have your order number ready.

Need Help finding the perfect product?

Call or chat with our friendly Comfort Consultants
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