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120-Night Comfort Guarantee
Shop with confidence knowing that your mattress purchase is backed by our Express Home Direct 120 Night Comfort Guarantee. At Express Home Direct our goal is to deliver a mattress that's perfect for you. We want to make sure that you love your new mattress and are having the best night's sleep. We want you to be completely satisfied with the comfort & quality of your brand new-mattress. If you don't love your new mattress and you're not completely satisfied, our sleep consultants will help you find another mattress, that's more comfortable, to replace and exchange your mattress -- 100% absolutely free, at no cost to you (That's right $0). Our sleep consultants will help you choose another mattress that's firmer, softer and/or has additional premium features, that you're looking for. This service is completely free there are no hidden fees, no re-delivery fees, no service fees, no restocking fees, no fees at all -- none. We believe you should love your new mattress, and if you're not we'll make it right. Some restrictions may apply. See below eligibility information.
We cannot stress this enough, but the mattress must be free & clear or any stains, rips or tears, not only will this void your mattresses manufacturer warranty but will also void the 120 Night Comfort Guarantee. We always recommend purchasing a Mattress Protector with your new mattress.
For more information please read our Returns & Exchange Policy and Terms of Service. If you need further help, or have any questions please call us at (844) 659-5029, e-mail or chat with us. We'll help answer any questions you may have. To save you time please have your order number ready.
45-Day Money Back Guarantee
Purchases made on Express Home Direct are covered by the 45-Day Money Back Guarantee. Customer's who decide within 45 days of receiving their order, that they no longer are satisfied are eligible for a complete refund of the purchase price. Some restrictions may apply. Some restrictions may apply, see below for details:
For more information please read our Returns & Exchange Policy and Terms of Service. If you need further help, or have any questions please call us at (844) 659-5029, e-mail or chat with us. We'll help answer any questions you may have. To save you time please make sure to have your order number ready.