Collection of your Personal Information
In order to better provide you with products and services offered on our Site, EHD may collect personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase EHD's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To which, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
EHD collects and uses your personal information to operate its website(s) and deliver the services you have requested.
EHD may also use your personally identifiable information to inform you of other products or services available from EHD and its affiliates.
Sharing Information with Third Parties
EHD does not sell, rent or lease its customer lists to third parties.
EHD may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. EHD may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to EHD, and they are required to maintain the confidentiality of your information.
EHD may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on EHD or the site; (b) protect and defend the rights or property of EHD; and/or (c) act under exigent circumstances to protect the personal safety of users of EHD, or the public.
Tracking User Behavior
EHD may keep track of the websites and pages our users visit within EHD, in order to determine what EHD services are the most popular. This data is used to deliver customized content and advertising within EHD to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by EHD. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the EHD website.
The EHD website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize EHD pages, or register with EHD site or services, a cookie helps EHD to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same EHD website, the information you previously provided can be retrieved, so you can easily use the EHD features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the EHD services or websites you visit.
Security of your Personal Information
EHD secures your personal information from unauthorized access, use, or disclosure. EHD uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
EHD does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, EHD may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from EHD or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from EHD, you may opt out of such communications by clicking on the UNSUBSCRIBE button.
SMS Marketing & TCPA (Telephone Consumer Protection Act)
- When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include order updates, notifications, offers, coupons, or other information.
- You can opt-out of this service at any time. Just text “STOP” to the phone number. After you text “STOP” to us, we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will start sending SMS messages to you again.
- If you are experiencing any issues, you can get help directly from using the Contact Us form.
- Carriers, such as AT&T, are not liable for delayed or undelivered messages.
- Message and data rates may apply for any messages sent to you from us and to us from you. You should expect to receive 5 messages per month from us.
- If you have any questions about your text plan or data plan, please contact your wireless provider.
Strike-Through Pricing and Savings
Except where noted otherwise, the list price or regular price displayed for products on the Site represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. The list price or regular price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.
For certain items that are offered as a bundle, the list price or regular price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
If an item you ordered is not available in the period that you require, we may recommend a substitution and will provide you the ability to approve the substitution prior to shipping.
User Generated Content: Reviews, Comments, Communications, and Other Content
We welcome your comments regarding the Site; however, all comments, feedback, postcards, suggestions, ideas, or other submissions disclosed, submitted, or offered to www.expresshomedirect.com on or by this Site or otherwise disclosed, submitted, or offered in connection with your use of the Site in any media (“User Content”) shall be and remain www.expresshomedirect.com property.
By submitting User Content, you grant www.expresshomedirect.com a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media.
www.expresshomedirect.com is and shall be under no obligation to: (1) maintain any User Content in confidence; (2) pay to user any compensation for any User Content; or (3) respond to any User Content.
No Relationship Clause
You agree that no User Content submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You further agree that no User Content submitted by you to the Site will be or contain false, misleading, libelous or otherwise unlawful, abusive, or obscene material. You are and shall remain solely responsible for the User Content you create.
www.expresshomedirect.com does not endorse any User Content or any opinion, recommendation, or advice expressed therein. www.expresshomedirect.com reserves the right, but is not obligated, to monitor User Content. www.expresshomedirect.com has the right to refuse, remove, edit, or delete any
User Content and/or terminate any user’s access to the Site for any reason. www.expresshomedirect.com takes no responsibility and assumes no liability for any User Content.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
EHD welcomes your questions or comments regarding this Statement of Privacy. If you believe that EHD has not adhered to this Statement, please contact EHD at:
Express Home Direct
21 Pulaski Rd
Unit # 247
Kings Park, NY 11754
Effective as of February 07, 2019